Cookies Policy
Last updated: September 2026
This Cookies Policy explains what cookies are, how Serene Isle uses them on our website, and your choices regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies.
- Cookie consent: Remembers your cookie preferences so you are not asked repeatedly
- Session management: Maintains your session state as you navigate the website
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website and user experience.
- Page views: Tracks which pages are visited and how often
- Traffic sources: Identifies how visitors find our website
- User behaviour: Analyses navigation patterns and time spent on pages
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Form data: Temporarily stores form inputs for convenience
- Preferences: Remembers choices you make to improve your experience
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies, and their use is governed by the respective third party's privacy policies.
Managing Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites or all websites
- Block third-party cookies
- Set up notifications when cookies are being set
Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.
Our Cookie Banner
When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your choice will be remembered for future visits.
Cookie Duration
The cookies we use have varying durations:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a specified period (typically 30 days to 12 months depending on the cookie's purpose)
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our data practices. We encourage you to review this page periodically for the latest information.
Contact Us
If you have questions about our use of cookies, please contact us:
Serene Isle
42 Botanical Lane
Brisbane QLD 4000
Australia
Email: [email protected]