GDPR Compliance

Last updated: August 2024

Casa del Té is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that all personal data is processed lawfully, fairly and transparently.

Data Controller

Casa del Té is the data controller for personal data collected through this website. Our contact details are:

Casa del Té
Calle de la Paz, 42
28012 Madrid, Spain
Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your fundamental rights and freedoms.

Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

International Transfers

If we transfer your personal data outside the European Economic Area, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

Data Security

We have implemented appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, notify you without undue delay.

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) or the supervisory authority in your country of residence.